Case : Trader Joe’s Essay

What argon the key sources of Trader Joes competitive service? Is their advantage sustainable?Unlike another retail stores, Trader Joes aims to provide an extraordinary obtain arrest unable to be found anywhere else in the perspectives of the following key sources.Store trading operations The Stores are small in old strip malls in suburban locations. There are no self-out checkout lanes so the customers had opportunity to talk to employees.Merchandising It sold mostly private label goods at reasonable price by stocking fewer items, but more line-ups with dynamic mix compared to typical retail channels. Also, it doesnt follow trends, but tried to sell new products that customers had not experienced previously.Customers Trader Joes had been targeting clearly and not doing one-way communication. Trader Joes really understands the characteristics of customers so it enjoyed a cult-like following. Many customers created Facebook rooter pages, wrote cookbooks featuring meals prepared with the firms products, and waited in line for hours before a new store opens. The conjunction has made consumers so loyal to it.Marketing Rather than offering any discount coupons, Trader Joes distributed a customer newsletter to provide information on certain products. Trader Joes doesnt bear its company-led social media strategy. Instead, the company finds a great deal of content generated by fans of the company. Therefore, credibility of customers has stick very high because of such a fan base marketing.People Trader Joes has remunerative plys more than they might expect at rival grocers whereas typical grocery stores have cut-off wages of their staff due to its decreased margin under strong competition. Also, the company wantsits employees to be fall familiar with the companys products so it provides funds to sample new food. Additionally, the company makes employees not bored about their job by letting employees rotate their jobs not only from day to day, but hour by hou r. As the employees are satisfied with company, they always provide best service with customers so customers usually have good experience while shopping.Trader Joes will thrive in success for the many years to come because it truly values its consumers. The importance of consumerism is in the Frequent Newsletter and the employees dedication to the consumer. Consumers will return to a store in which they feel valued and appreciated. Then, they continue to create a lot of fan sites to have a good impact on brand equity and reputation of Trader Joes. I telephone that there would be virtuous circle on this business for the future.